Project management of documentation projects

Good project management makes sure that your documentation project will be a success. This page explains our strategy.

People in your team must invest time to answer our questions.

Typical software documentation projects on which we work take between 10 days and 60 days (project time) to complete. You will find these documentation project metrics useful.

Project management starts before you ask TechScribe to help you. Buying documentation services is not a small decision, and you must know the buying process.

To help us conform to best practice, we use standards and guidelines.

Documentation project life cycle

TechScribe manages the documentation project from initial discussions to delivery to your customers.

  1. Planning. TechScribe creates a documentation plan (project plan) that specifies the work, the assumptions, the duration, and so on.
  2. Production. We get information about the software and about how to use the software. Then, we supply a draft of the documentation. Production time is between a few days and many months.
  3. Usability testing. We do basic usability testing when we use your software.
  4. Delivery. We give the source files to you. If you require, we can manage the production of printed documentation for you.
  5. Post-production. To evaluate the effectiveness of the documentation, we can supply you with a questionnaire that you can send to your customers. The answers from your customers will help to identify parts of the documentation that can be improved. Typically, we improve the documentation when we work with you on the next software release.

See also

Quality policy

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