Customer testimonials about training courses

We do not run these training courses now.

Technical author training for software developers

Participants on a training course

"Will improve my documentation skills enormously."

Simon Colohan, Software Developer, Indigo 4 Systems Limited (, Sheffield.

"I am pleased that old memories from school regarding grammar have been unlocked. This will prove very beneficial in the future. The reference material (workbook) will be a valuable tool for creating documents."

Aaron Neilson, Software Developer, Indigo 4 Systems Limited (, Sheffield.

"An almost comically dry subject was presented engagingly and was made both interesting and relevant."

Brendan Thomas, Support Developer, Natural History Museum (, London.

"Excellent introduction to good documentation practice."

Mike Sadka, Deputy Technical Manager and Science Data Architect, Natural History Museum (, London.

"Useful and insightful, delivered in a professional yet clear & concise manner."

Adam Leggott, Web Administrator & Developer, Roeville Computer Systems (, Doncaster.

"Many thanks for a well thought out & helpful course."

Colin Gilchrist, Lead Web Developer, Digital Fibre Limited (, Tring.

"Thank you for coming all this way to give your workshop. We all thoroughly enjoyed it and I've received a very positive and enthusiastic response from everyone. It certainly triggered many discussions!"

Ceri Lloyd, Senior Software Engineer, Energy Scitech Ltd, Guildford.

"The day Mike spent with Tamblin was excellent. Not only did we learn a lot, it was also genuinely interesting and enjoyable. This was achieved through a combination of quality course notes, practical exercises, Mike's in-depth knowledge and his flexible approach to the day. I can heartily recommend the TechScribe training days to anyone looking to improve upon their technical writing skills."

Stuart Turner, Production Director, Tamblin Limited, London.

"After spending the day with Mike I feel much more confident about approaching the writing of technical documentation. Excellent value. I would recommend this course to all software developers."

Nathan Briggs, Website Developer, Sheffield Web Solutions Limited, Sheffield.

"A thorough, professional and well-presented guide to how to construct effective technical documentation."

Peter Pond, Quality Manager, Qualsys Limited, Sheffield (

"Superb course materials. The training course led by Mike provided an invaluable comprehensive overview of a potentially dry and daunting subject in a fast-paced and highly enjoyable format. Thank you very much!"

Dr Simon Zipperlen, Technical Director, Estona Internet Marketing Ltd, Sheffield.

"Mike Unwalla is an expert in his field and the quality of his training reflects this. A vital asset to any software house."

Phil Nicholls, Director, Psydev Ltd, Sheffield.

Technical author training (customized course)

"This was a thought-provoking day that will help me in my future documentation."

Phil Ayers, Rail Operations Support, Atos Origin (

"It was particularly interesting to be made to confront some of the problems with our existing documentation and to see how, with a little effort, this could be improved. Mike has put a great deal of effort into building the course around our own material and has given us some excellent ideas for constructing better documentation."

Christine Grove, Customer Training Manager, Transport Operations, Atos Origin (

"Very pleased with the content and how it will help TNT improve its technical writing."

Paul Tebbutt, Technical Services, TNT (

"Very well presented and tailored to TNT's requirement."

Ian Boaler, ERC, TNT (

Effective business e-mail

"With the new information and resources that I now have, access to my most precious resource—time—will be much better utilised."

Sean Humby, Consultant, Leisure IQ.

"Learnt amazing amounts of computer info. Don't feel blonde about computers anymore! Very useful, put the computer world into everyday language. I finally get it."

Victoria Hartley, JCS Leisure.

"Mike has given me a detailed understanding of all the issues relating to using email for business communication."

Michael Jones, Proprietor, (

"As a linguist, I have always struggled with the language of the computer. Mike helped me to comprehend acronyms and feel much less bewildered!"

Sheena M Howarth, Principal, Communication 92 Language Services.

Embedded indexing in Microsoft Word

"It was a revelation to see that an index can be compiled very satisfactorily in Word… As well as talking the group through the process step by step, … Mike also provided us all with a very useful set of notes and exercises which will certainly prove helpful for future reference."

Joan E Dearnley, Society of Indexers Yorkshire Group.

"It was a super session! In just three hours, Mike took me from total ignorance about indexing in Word to feeling that I can tackle anything."

Dr Krys Williams, Principal Indexer, Tehuti Knowledge Services (

"I was really impressed at the quality of the material Mike produced for his tutorial, and his friendliness and patience with a group with vastly different levels of ability. I hope to go on another of his courses soon."

Drusilla Calvert, Director, Macrex Indexing Services (").

Read the press release about the indexing course.

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